A. M. A. . Ramli, A. N. . Harun, M. N. . Mohd Nawi, and N. A. . Haron, “Systematic Review on the Attributes of Resident Satisfaction Measurement in the Facility Management Context”, J. Adv. Res. Bus. Manag. Stud., vol. 21, no. 1, pp. 27–39, Jan. 2021.