Ali, M. H., M. A. Bashir, M. M. Rahman, L. Mun Wai, M. A. Rahman, and A. B. Abdul Hamid. “Relationships Between Service Quality, Customer Experience and Customer Satisfaction of E-Banking In Bangladesh”. Journal of Advanced Research in Business and Management Studies, vol. 15, no. 1, Oct. 2020, pp. 23-32, https://www.akademiabaru.com/submit/index.php/arbms/article/view/1329.