Jerrize Izah Jamalludin, Sa’ardin Abdul Aziz, and Shamsul Sarip. “A TQM Implementation in Higher Education Institutions: A Review”. International Journal of Advanced Research in Future Ready Learning and Education 25, no. 1 (December 10, 2021): 30–48. Accessed May 16, 2024. https://www.akademiabaru.com/submit/index.php/frle/article/view/4340.